So, you’ve landed in sunny Brisbane—now what? Whether it’s your first visit or your tenth, navigating the arrival process can feel overwhelming if you’re not sure what to expect. But don’t worry! With a bit of know-how and a few Brisbane arrival tips, you’ll breeze through customs, grab a local SIM card, and get your hands on some Aussie dollars in no time.
This isn’t just any travel guide—it’s your friendly welcome mat to Brisbane. Let’s walk through each step together so you can get out of the airport and into the fun stuff faster.
1. Clearing Customs Without the Stress

Let’s start with the first thing you’ll face after landing—getting through customs.
i. What You Need Before You Land
Before you even step off the plane, you’ll want to have your arrival card filled out. This simple form asks about what you’re bringing into Australia—nothing too complex, but it’s important to be honest. Declare anything that could be restricted or you might face delays.
Having your passport, visa (usually electronic), and flight details handy will also speed things up. Oh, and don’t forget to turn off airplane mode when you land—it’ll help you receive those travel alerts or visa confirmation texts.
ii. Smart Tips to Get Through Faster
Brisbane Airport’s international terminal is modern and efficient, but queues can form during peak hours. To glide through customs:
- Use SmartGates if you’re from an eligible country. These self-service kiosks scan your passport and face, cutting wait times.
- Avoid bringing food unless it’s commercially packaged and declared. Australia has strict biosecurity laws.
- Keep your bags organized. It sounds simple, but having things easy to access can save time during inspections.
These Brisbane arrival tips aren’t just about speed—they help you avoid fines or unwanted surprises.
2. Getting a Local SIM: Stay Connected Instantly

Now that you’re through customs, the next step is setting up your phone so you’re not stuck offline.
i. Why a Local SIM Makes a Huge Difference
Sure, your home roaming might work, but using a local SIM in Australia can save you loads of money and frustration. Brisbane has excellent coverage with Telstra, Optus, and Vodafone, and a local number is also handy for booking tours or ordering rideshares.
Most importantly, it lets you stay connected without draining your travel budget on international fees.
ii. Where to Buy One—Without the Hassle
Right after you exit customs, you’ll find phone stores and kiosks from major Australian networks. Staff are usually helpful and will install the SIM for you right there.
Here’s how to make it easier:
- Bring an unlocked phone. Otherwise, your SIM won’t work.
- Choose prepaid plans. They’re flexible and budget-friendly.
- Activate on the spot. Don’t wait until you’re in your hotel.
If you miss the airport options, no worries. SIMs are available at most supermarkets and convenience stores around the city.
Getting set up quickly is one of the most underrated Brisbane arrival tips that can truly enhance your first day.
3. Sorting Out Cash and Cards

Once you’ve got your phone sorted, it’s time to think about how you’ll pay for things around Brisbane.
i. Aussie Dollars: What You Really Need
Australia runs mostly on card payments, especially in Brisbane where tap-and-go is the norm. However, having a bit of cash on hand is still smart—for things like luggage carts, small cafés, or tipping a helpful driver.
Exchange counters are located at the airport, but the rates can be less than ideal. For better value:
- Use a travel card or withdraw from ATMs in the city.
- Skip airport exchange booths unless it’s an emergency.
- Download payment apps like Apple Pay or Google Wallet—they’re widely accepted.
Brisbane’s mostly cashless, but small transactions sometimes still rely on notes and coins—especially at markets or rural stops later in your trip.
ii. Card Compatibility: Are You Good to Go?
Most international debit and credit cards work just fine here. Visa and Mastercard are widely accepted, and many businesses now also take Amex. But still:
- Tell your bank you’re traveling to avoid blocks.
- Check for foreign transaction fees before swiping.
- Consider a no-fee travel card for added peace of mind.
This mix of digital convenience and backup cash is one of the most practical Brisbane arrival tips out there.
4. Quick Tips for the First Hour in Brisbane

You’ve passed customs, your SIM is working, and you’ve got money in your pocket. What’s next? These little details can make your arrival even smoother:
- Download TransLink. It’s the official public transport app—useful from your first bus or train.
- Grab a bottle of water. Brisbane gets hot, especially in summer. Hydration is key.
- Look for signage in English. Australia is easy to navigate, but if you’re ever confused, friendly staff are around to help.
Even the simplest Brisbane arrival tips—like smiling at staff or asking politely for help—can open up your experience in unexpected ways.
5. Transportation Into the City: Your Next Step

Now that you’re ready to roll, it’s time to choose how you’ll get from the airport to the city.
Your Best Options
- Airtrain: Fast, clean, and reliable—plus no traffic worries.
- Rideshare apps: Uber, DiDi, and Ola all operate here. Look for designated pick-up zones.
- Taxis: Available 24/7, with fixed fares to the city.
- Shuttle buses: Great for door-to-door service if you’re traveling with lots of luggage.
Most transport options accept cards or mobile pay, so you won’t be fumbling for change. Planning this part of your trip might not sound exciting, but trust us—it’s one of the Brisbane arrival tips that can set the tone for your whole stay.
A Few Quick FAQs Before You Set Off

Still got a few lingering questions? Don’t worry—here are some quick answers to help you feel even more prepared.
1. Is Brisbane Airport easy to navigate?
Yes! It’s well-signposted, clean, and staff are helpful. Look for the info desks if you’re unsure.
2. Should I tip anyone at the airport?
Tipping isn’t expected in Australia, though rounding up or a small thank-you gesture is always appreciated.
3. Can I use airport Wi-Fi?
Definitely. Free Wi-Fi is available throughout Brisbane Airport. Just connect and follow the prompts.
Final Thoughts: Start Your Brisbane Adventure Right
Arriving in a new country can feel a bit overwhelming, but Brisbane makes it refreshingly simple. From customs and SIM cards to finding cash and catching your first ride, each step is straightforward if you know what to expect.
With these Brisbane arrival tips in your back pocket, you can skip the confusion and jump straight into exploring the city’s sunny streets, friendly locals, and laid-back charm. Whether you’re heading to the South Bank, catching a river ferry, or just grabbing a flat white to-go, your journey is off to the right start.
And remember, it’s not just about where you go—it’s how you arrive that sets the tone for the whole adventure.